Patient Information

Office Hours & Locations

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
  • 8:30am - 5:00pm
  • 8:30am - 5:00pm
  • 8:30am - 5:00pm
  • 8:30am - 5:00pm
  • 8:30am - 5:00pm
  • CLOSED
  • CLOSED

North East San Antonio
8715 Village Drive, Suite 610
San Antonio, Texas 78217
Phone: 210-564-8300
Fax: 210-564-8399
» Get map & directions

New Braunfels
598 North Union Ave, Suite 250
New Braunfels, TX 78130
Phone: 830-832-0706
» Get map & directions

Office Policies

Appointments

Alamo Neurosurgical Institute operates Monday through Friday from 8:30 AM to 5:00 PM. Appointments may be scheduled by calling our appointment desk at 210-564-8300 or directly to the location of your choice. If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy on your part will make it possible to give your appointment to another patient who needs to see the doctor.

Insurance/Payments

We accept most major HMO's, all PPO's and Medicare. We understand the increasingly complex array of insurance requirements and claims procedures and will assist you by processing your claims. Co-pays, as mandated by your insurance, are expected at time of service. All payments, whether co-pay or self-pay, are due at the time of service. If your insurance plan requires that you have a referral from your primary care physician, please have your primary care physician fax it to our office at 210- 564-8399. We suggest you also please bring a copy of the referral with you for your initial visit at our office.

Medical Records

Our office requires 24 hours notice for release of your records, X-rays, MRI, etc. Records and X-rays will not be released without proper written authorization. New patients prior to their initial visit must arrange to have their current films sent to our office or hand carry them. These films (MRI, CT scans, X-rays) should be taken within the last 6 months.

Patient Forms

To save time on the day of your appointment, please fill out the appropriate forms and bring them with you:

Please note: These documents are in Adobe® PDF format. They require Adobe Reader to be viewed. If you do not have Adobe Reader, you can download it for free by clicking here.

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Neurology | San Antonio | New Braunfels